The start of the war between Israel and Hamas saw an unprecedented intelligence failure. The Israeli intelligence apparatus, spearheaded by Mossad, has thus far been considered among the most effective and competent intelligence setups. That image lay tattered due to its failure to anticipate the attacks launched by Hamas with any degree of accuracy. Indeed, there appeared to be an information vacuum when there should have been a surfeit of data and analysis due to proximity and ongoing surveillance. The failure has baffled intelligence practitioners all over the world. While analysis by military experts would be useful for professionals in various armed forces, are there any lessons for the business community?
The presenter believes that there are insights that can benefit the business world. This presentation will seek to provide those insights.
Major General Neeraj Bali, is an Indian Army veteran with extensive operational experience. He is the founder and CEO of Leadscape Advisors and a teaching faculty member at the Institute for Competitive Intelligence. His recent bestselling book “The Winning Culture” is a must-read for leaders looking to revolutionize organizational culture and lead their teams to guaranteed wins.
Is Technology the Panacea for all Intelligence Needs?
We live in a world where business companies take pride in using cutting-edge technologies, including obtaining competitive and market intelligence. The arrival of AI has moved the needle more in that direction. But is the increasing reliance on technology the ultimate answer to our intelligence prayers? Could it be that our obsession is blindsiding us instead?
Are We Listening Enough?
Large companies tend to develop silos between departments and functions and distance between field operatives and the leadership. Is one of the casualties of large-sized organisational structures the absence of adequate feedback? How does it impact on eliciting intelligence?
Does ‘perception’ trump data and inputs?
How important is the perception and pre-conceived conclusion of leadership in the intelligence game? How does ‘groupthink’ add to this problem?
What is ‘intelligence failure’ anyway?
Are our expectations from intelligence professionals unrealistic and even misplaced? Is our main challenge the absence of information – or is it the deficiency of analysis and decision-making?
History is a good teacher, but it can also mislead.
Analysis and deductions inevitably mirror past history's outcomes. But is this a foolproof competitive intelligence approach? Or should data be looked at with fresh eyes, especially in asymmetric business situations?
Founder & CEO
LeadScape Advisors,
Faculty ICI
India
Practitioner Case: Intelligence Failure during Hamas Offensive on Israel in Oct 2023 and Lessons for the Business World
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